Privacy Policy
2026-05-06
Robodor ("Robodor", "we") respects your privacy. This policy explains how we collect, use and safeguard your personal data when you visit robodor.com or contact us through our forms.
This policy is aligned with Türkiye's Law on the Protection of Personal Data (KVKK, Law No. 6698) and, where applicable, the EU General Data Protection Regulation (GDPR).
Data Controller
Controller: Robodor
Production address: Yunusemre Muradiye Mah., 31 OSB Sok. B7-2/7B, Manisa, Türkiye
R&D address: Ege Üniversitesi Kampüsü, Ege Teknopark No: 172/67, İzmir, Türkiye
Contact: info@robodor.com · +90 506 701 15 60
Data We Collect
Through our contact, quote and technical-support forms we may collect:
- First and last name
- Email address
- Phone number (with country code)
- Any company / product / technical information you choose to share
- Site analytics (anonymised traffic, IP address, browser/device data)
Purposes of Processing
We process your data only for the following purposes:
- Replying to your enquiries
- Preparing and sending quotes
- Providing technical support
- Measuring and improving site performance
- Meeting legal obligations
Legal Basis
Processing is based on the necessity to perform a service you request (KVKK Art.5/2(c), GDPR Art.6(1)(b)) and our legitimate interest (KVKK Art.5/2(f), GDPR Art.6(1)(f)). Marketing communications require explicit consent.
Sub-processors and Transfers
Your data may be processed via the following service providers:
- Vercel Inc. (web hosting, US/EU)
- Neon Inc. (database, EU-Frankfurt)
- Amazon Web Services (object storage, US/EU)
- Resend (transactional email)
- Google LLC (OAuth sign-in, Google Analytics 4)
Retention
Form submissions are retained for up to 12 months after your request is resolved. Statutory retention periods apply for ongoing commercial relationships.
Your Rights
Under KVKK Art.11 and GDPR you have the right to:
- Confirm whether your data is processed
- Request information about the processing
- Request correction, deletion or destruction
- Object to processing
- Know the third parties to whom your data is transferred
- Lodge a complaint with a supervisory authority
How to Exercise Your Rights
Send a written request to info@robodor.com. We will respond within 30 days as required by KVKK Art.13.
Changes to This Policy
If we update this policy, the effective date at the top will change. Material changes will be notified on the site.